Frequently Asked Questions

Coupa is a cloud-based purchasing and payment solution with an intuitive interface, designed to simplify the process for suppliers to connect with Magna Electronics. This new system will streamline the management of all purchase orders and communications through the Coupa Supplier Portal.

Coupa is used to onboard new suppliers and maintain supplier data.

When live with Procurement, Suppliers will see their Purchase Orders via the Coupa Supplier Portal (CSP) or receive them electronically via email and will be able to acknowledge/action the Purchase Order direct from the email.

Yes, it is mandatory for onboarding and Procurement for the Magna Electronics entities which are live. If you receive a Coupa Purchase Order, you must follow the Coupa process.

While the system is very intuitive, webex training and training materials are available on our dedicated page for training material. Coupa also has a range of training materials you can access Coupa Success Portal.

There is no charge for suppliers to use Coupa.

If you cannot find the answer to your questions here or need further assistance please contact mem_sh_pm_coupa_implementation@magna.com.

The Coupa Supplier Portal (CSP) is a free online platform that enables Magna Electronics suppliers to manage purchase orders, participate in indirect sourcing, update company details, and create or modify catalogs. It simplifies communication and processes between suppliers and businesses using Coupa for procurement.

Key benefits include:

• Free self-serve tool for suppliers – easily update profiles and contact information
• Easy-to-use – receive all purchase orders and track payment status in real time
• One stop shop – easily create and submit invoices online
• Decreased paperwork – no longer need to print
• Standard processes = faster authorizations

No additional software is required. Since Coupa is a cloud-based platform, all you need is an active email account and a web browser to access the portal and transact with Magna Electronics.

Training Material

The registration process takes under 5 minutes after receiving the invitation email.

As we already set you up from our side, you will be easily able to link Magna Electronics to your Coupa Supplier Portal account. Simply forward the invitation to one of the email addresses you have linked to your existing CSP account.

Below are some useful links with information on the Coupa Supplier Portal:

https://compass.coupa.com/en-us/products/product-documentation/supplier-resources/for-suppliers

https://supplier.coupa.com/help/faqs/

https://supplier.coupa.com/help/

Forgotten passwords can be retrieved via the forgotten password link on the CSP portal, at the Login stage. If you have further issues, you can also contact the Coupa Live Chat on the right hand corner of the login page.

Magna Electronics will initiate Coupa CSP invitations for applicable suppliers. Suppliers will have to do the actual registration themselves.

No, Magna Electronics doesn’t need this information. However, you can connect your account to ours.

Yes, an organization can have multiple users on their CSP account. The initial request will be sent to the primary supplier contact listed in Magna Electronics records. Once this individual registers for the CSP, they will be granted a CSP Admin account, allowing them to invite other users from their organization to the platform. If needed, they can also control the level of access granted to each user.

You will be able to serve multiple Magna Electronics legal entities through the same CSP profile.

Different Magna Electronics entities are going live in Coupa during 2025 and beginning of 2026 check the website for details of transition dates. Purchase orders are assigned specifically against different Magna Electronics legal entities.

Once you accept the Magna Electronics CSP invitation, you will be able to link this account to your existing CSP account. A portal login is based on your specific email address. You will be able to view all of your customers in one place if each customer has the same email address for you. You can then access multiple companies/customers through a single Coupa Supplier Portal account by selecting them from the ‘Select Customers’ dropdown.

Please refer to the supplier help page on the Coupa website https://supplier.coupa.com/help/

If your company is a single legal entity, you will receive one CSP invitation and be able to view all purchase orders on the portal.

The email addresses listed in the Supplier record in Coupa will receive the purchase order output. Additionally, users set up in the CSP will also receive notifications, provided the appropriate notification settings are enabled.

Depending on the notification settings configured in the user's CSP account, Coupa will generate both email and portal notifications.

Yes. Multiple email addresses can be added to the Supplier record in Coupa to receive the purchase order output. Additionally, the supplier users who have been setup in the CSP will also get the notification providing the necessary notification settings are switched on.

Magna Electronics are encouraging our indirect buyer teams to utilise the sourcing module of Coupa, however there will be a transitional period where email quotation will still be used, please respond in accordance to the sourcing requirements.

Coupa Supplier Help

Coupa Supplier FAQs