Vehicle driving along a road in the desert

The Domino Effect

I was on my way to play dominoes with my friends after retiring from Chrysler when I got the recruiting call from Magna. The company’s Saltillo division in Mexico was about to launch a new front-end module for a full-size truck and there were delays. Would I help?

The next day I signed on and committed. By working together, in a few short months, the launch was successful. Since then, a three-month assignment turned into a satisfying 16-year career at Magna. The latest challenge: implementing a continuous improvement mindset at three divisions – Saltillo, Celaya and Decostar in Cuautitlán.

"It starts with me and my first duty as a good role model and then the pieces fall into place."

Miroslav Frontz in a red and white cap stands in a desert landscape at sunset. Cacti and shrubs are visible, with a warm, colorful sky in the background.

Like the game of dominoes, achieving success in this latest endeavor relies on sequence, leverage, timing and foresight, all core to strategic thinking. But most importantly, it depends on changing the mindset of more than 1,800 Magna employees in my care. It starts with me and my first duty as a good role model and then the pieces fall into place.

Often, it’s the simple stuff. If you demand that employes be on time, you must be on time, too. Be humble and approachable. When I come to the plant, I do my morning tour and shake hands with every single operator, sometimes as many as 329 handshakes. And, yes, I’ve counted them. This simple action shows people that we care and how important they are to us.

We also hold “welcome meetings” for all new employees, a mandatory program for our managers. The message is clear: If you have issues, these are the people you turn to. They are here for you. Buying into any Magna initiative becomes easier for everyone with that attitude.

At Decostar, we are launching completely different processes, modifying routes within the plant, shortening distances among the stations and ensuring that all material is in the right place.

It’s getting back to basics, optimizing a division that operates 30 injection-molding machines, 68 assembly stations and a full paint line.

Our goal is to achieve significant savings by the end of 2026 through more efficient shipping, better material flow and dramatically reduced inventories. These changes will also drive measurable improvements in quality.

At the same time, we are standardizing processes, including IT, purchasing and engineering, across the three divisions as part of our continuous improvement.

A lot of changes and challenges, but we will never settle. That’s just who we are. And by the way, I still find time for my favorite game. In fact, we have a dominoes club at Saltillo and I play every Thursday evening in a local pub.

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